Managing Static- The Invisible Threat To Data Centers
We recommend watching this video, "How to Choose Anti-Static Carpet for 911 Call Centers and FAA Applications" before reading this archived article about static electricity discharge problems in emergency 911 dispatch call centers. You will learn why it is important to reference compliance with standards like Motorola R56 and ATIS 0600321 before ever installing any static control carpet in any type of call center or command room.
Written by David H. Long
Published in Data Center Journal, WEDNESDAY, 07 MAY 2008
Random static discharge will wreak havoc inside your data or call center causing lost or corrupted data, dropped calls, pc lockup and blown headsets. Designers of 24/7/365 mission critical spaces such as data centers, 911 call centers, command centers, server rooms and flight control towers routinely design their spaces to withstand external threats such as weather, power outages, earthquakes and, in some cases, even biological threats. An invisible internal threat that is sometimes overlooked, electrostatic discharge (ESD) can wreak havoc inside any mission-critical space. Dropped calls, blown headsets, PC lockup and lost or corrupted data represent just a few of the problems.
Why is static a greater threat today?
Microcircuits inside electronic equipment perceive a static discharge as an overwhelming burst of energy. Older, more rugged components, though still prone to ESD failure, contained special microcircuit gate protectors, capable of diverting the random charge away from the heart of the device. These interior shields slowed the performance of the devices. Today, many designers of the new breed of electronics have done away with these cumbersome internal protection devices in exchange for faster, more capable computers and telephony equipment. Without the internal shields, however, these new devices are far more susceptible to the invisible threat of static electricity. Most people, having experienced the nuisance of static cling or felt the zap of a shock, assume that static is something that can be seen and felt. Yet it takes at least 3500 Volts of static electricity for human beings to perceive the effects of a static discharge. To put that number in perspective, according to a leading edge consulting group, www.dangelmayer.com, sensitive electronic components can be damaged or destroyed by discharges under 25 Volts. Random static discharge and field effects caused by such common events as sliding a chair, rising from a seated position or walking across a floor can wreak havoc on state of the art computers and sophisticated telephone systems. Last year, Palm Source, Inc., the manufacturer of the Palm Pilot, was engaged in a class action suit after low levels of static (< 1000 volts) inside its PDA caused lost and corrupted data during transmission to PCs.
Why antistatic HPL, static dissipative vinyl and computer-grade flooring should be avoided.
In almost all cases, your floor is the primary source of static generation and electrostatic discharge (ESD). Fortunately, it is also the easiest place to mitigate the problem. Almost every conceivable floor covering can be manufactured with some sort of static protective properties with companies often advertising their products as computer-grade or 3kV. For the mission-critical facility manager, these terms are often misleading. The word antistatic is too broad to be useful. By antistatic, people usually mean that the floor will reduce the generation of static between footwear and the floor. But which footwear? What type of floor? How much antistatic mitigation is adequate and how long will the antistatic properties last? Since most anti-static ratings are the result of one-time lab tests, most flooring manufacturers do not provide any form of static control warranty. Some shoe soles produce low levels of static when they rub against certain flooring materials (antistatic) and high levels of static when they interact with others (static-generating). The important distinction is that antistatic is merely a snap shot condition that will easily change if any parameter is altered — from the humidity in the room to surface hardness to footwear composition.
As for computer-grade flooring, the term means only that the floor will suppress static charges below a level of 3.5 kilovolts (3,500 volts)-so you won't feel a discharge. What good is a computer grade flooring product that will reduce static charges to under 3.5 kV when sensitive electronics and telephony equipment can be destroyed by a static charge of less than 1/100 of that? And how will an antistatic or computer grade floor tested in the summer at 50 percent humidity perform a in dry winter conditions when the RH drops to 10 percent? The keys are finding a permanent product that requires no special sprays or coatings, provides a low static rating at all humidity levels and one that also provides a verifiable path to ground.
Three objectives when choosing a protective static control floor.
To ensure electrical performance, the static control floor must meet three basic objectives:
- The floor must not contribute to static generation.
- It must be groundable after it is installed.
- The static resistant properties should be permanent regardless of temperature, humidity, maintenance or traffic.
Static dissipative waxes and computer-grade flooring provide a false sense of security. Many static control floors are capable of meeting one of these objectives, but not all three. A computer-grade carpet, for example, might marginally address the first objective, but it cannot be grounded and it will lose all anti-static properties after the antistatic additives break down. An ungrounded floor can allow a person to remain charged and as soon as they make contact with equipment or some other item in the room, unwanted rapid static discharge takes place. What is to be gained from a floor that prevents shocks if it cannot be grounded, so will not reduce charges below the threshold of damage to the mission critical equipment it was intended to protect?
Similarly, certain vinyl composite materials like SDT vinyl are comprised primarily of ordinary static generating materials (standard VCT) in combination with a chemical known as an amine to provide conductivity. Although the amines do make the floor groundable, the regular VCT in the floor is highly static generating. When shoe soles contact and separate from the VCT, static charges build. To prevent static buildup, the floor must be waxed regularly with 3 to 5 coats of an expensive polish and everyone who walks on the floor must wear special conductive shoes or conductive heel straps, a requirement that would be difficult if not impossible to enforce in a data center or other mission critical space.
Static Control Carpet protects data centers from the threat of ESD.
You might think that static dissipative carpet would be less effective than carbon loaded hard surface floors in preventing static buildup, but in fact the opposite is often true. Static dissipative carpet tiles contain thousands of grounded static dissipative fibers that sweep off static from shoes, safely discharging the static to ground. Static dissipative carpet resembles standard carpet except for the addition of special carbon fibers that are woven throughout the surface and backing (see figure at right). When a person walks on the carpet, the dissipative fibers extract excess static build-up from the shoe sole-before it damages components- and safely discharge the static through the static dissipative backing. The charge is then routed through a conductive releaseable adhesive that secures all of the tiles in place. The release adhesive contains millions of conductive fibers that create a conductive network below all of the tiles. The adhesive's conductive network is connected to ground along the edges of the room through eighteen-inch copper strips (one ground strip per one thousand square feet) that bridge the gap between the perimeter floor tiles and electrical conduit. When properly installed, every single floor tile is at the exact same electrical potential as all of the others. This condition is called electrical continuity. This procedure requires the same skills as a standard carpet tile installation. The key to success is specifying carpet tile products manufactured with static dissipative fibers in conjunction with conductive adhesive and grounding strips.
Other ESD flooring solutions: Eclipse Rubber and Vinyl Flooring
Carpet may be not be the best choice for certain situations such as entry areas and areas with frequent movement of equipment. Some data center managers choose resilient flooring simply because a resilient floor was installed when their facility was built and no other flooring material has ever been tested or used. Some people see carpet as inferior to vinyl or rubber because of the recent concerns with SICK building syndrome.
Fortunately, it is possible to meet the same static protection level of static dissipative carpet with certain rubber and vinyl flooring alternatives. Staticworx rubber flooring, in particular, provides static inhibiting properties similar to conductive and static dissipative carpet tiles, but for very different reasons. Similar materials generate less static when they interact. The base compound used in rubber flooring sufficiently resembles most shoe soles to the degree that it inhibits the buildup of static by preventing static generation in the first place. Unlike SDT vinyl, Eclipse rubber is a permanent static control material with carbon chips distributed across the surface and throughout the thickness of the tile. Rubber never needs waxing or other types of polishes. The full distribution of static control properties means that shoe soles will never contact anything on the surface of the floor that can generate static. And, like all effective static control flooring options, rubber meets the second critical criterion: it can be grounded.
Conductive and static dissipative vinyl contains thousands of conductive carbon capillaries that extend across and through the entire thickness of the tile. These veins make contact with the bottoms of shoes as people walk across the floor. As static is generated, the carbon capillaries pull the static from the surface and dissipate it safely to ground. Static control vinyl must have an electrical resistance below 1.0 X 10E8 to be effective. Research has shown that flooring materials whether they are rubber or vinyl, do not perform as well if they measure in the upper region of the static dissipative range. The chart below called The Sweet Spot, shows the ideal ohms range for effective static control in a data center. Keep in mind that the floor should not be too conductive. According to IBM, the floor must "provide a resistance of no less than 150 kilohms (1.5 X 10 E5) when measured between any two points on the floor space 1 m (3 ft) apart.". Visit IBM site here
To protect their sensitive electronic equipment, data centers and mission-critical command centers need static protection on which they can rely. With so many options, choosing the right static control floor can be a challenge for architects, designers and facilities managers. The most important criteria to remember are these:
- The floor must be compatible with the environment.
- The floor should not rely on static control waxes or polishes during routine maintenance.
- The floor should not be too conductive or it will not comply with operational end user equipment standards.
- The floor must meet the electrostatic requirements of the facility.
By following these few simple guidelines, choosing the right floor can be relatively painless and easy. And static, the invisible threat inside the call center, will no longer compromise job performance or threaten to damage or destroy sensitive electronic or telephony equipment.
About the Author
David H. Long is with Staticworx® www.staticworx.com Click here to Dave.